Email integration

Answer and receive emails directly from SignalZen with Slack and Microsoft Teams integration.

  • Widget customization

    Override default email templates with your branding. Use variables to make your templates dynamic and responsive to the communication situation.

  • Multilingual

    In case your prospect or customer from Live Chat receives an email, you are able to answer it to that visitor in their native language template.

  • Saved Replies
    Saved Replies

    Answer your email questions faster with pre-defined and reusable messages. Use this feature via Slack, Microsoft Teams, mobile apps, or Console.

  • Rating requests
    Rating requests

    Once the chat by email is closed, send to your prospect a rating of Customer Support request email. Edit its template as well.

  • GDPR support
    GDPR support

    Use our helpers to implement GDPR compliance requirements by using an easy setup. It includes such features as destroying chat history in case your prospect requests that.

  • White label

    Edit your email templates with your branding, and configure emails with the "From" name and subject.

  • Files transfer
    Files transfer

    Receive and send emails with file attachments. Download or send them directly from Slack or Microsoft Teams.

  • Emoji

    All chat participants can express themselves with emojis 😇

  • Statistics

    See your conversations statistics in real-time with conversations quantitative and qualitative metrics visualizations for your Customer Support team improvements.

  • API

    Use our RESTful APIs to scan your conversations
    and prospects or customers history.

Start your Customer Support from Slack or MS Teams journey

No commitments to start and a trial period of 30 days!