SignalZen makes your Microsoft Teams experience integral with Live Chat

Invite your teammates to your desired Customer Support Team and their profiles will be created at SignalZen automatically after their first message. Avatars are saved as well!

Are you leaving office for a weekend or vacation? You can always turn off the widget by a MS Teams command or using Console. Also, use widget online status (offline and online) force options.

Keep discipline in closing your chats and you will be able to receive additional notifications if a visitor starts messaging again after some period of time. The closing chats feature is also great for requesting a rating review from your website visitors.

Keep your chats and notifications channel isolated from the rest of the team. Use private integration Teams for chat sessions and assign colleagues by using the interactive Assign button.

Do you have departments in your business and want to target your chat sessions across multiple Teams? We have configuration options that allows for you to do that.

Tired of using the same replies for multiple chats? Saved Replies can be configured via Console and you can post them to your chat session at MS Teams via a MS Teams command.

By leveraging SignalZen bot's command line interface from MS Teams, you can omit the UI for working with your website visitors.