AI Support
Answers customer questions automatically using your website, files, help center and instructions.
Explore AI SupportAI support · Live chat · Human agents
Let AI handle support. Keep your team in control.
SignalZen answers your customers instantly using your own knowledge — and hands the conversation to a human the moment it matters. Your team stays in control from Slack, Microsoft Teams or Google Chat.
Free to start · Control chats from Slack, Teams or Google Chat · No credit card required
One platform
Everything your support team needs, with AI built in.
Not ten identical features. Three things carry your support — and the rest quietly make them better.
Live Chat
A fast, customizable chat widget with suggested questions, files, screenshots and offline forms.
Explore Live ChatAI Copilot
Sits beside your agents, drafts replies from conversation context and improves tone in one click.
Explore AI CopilotHuman agents
Your team takes over any conversation, with full history and customer context.
Email support
Chat and email conversations land in the same place, handled the same way.
Knowledge Base
Publish a help center your customers read and your AI answers from.
AI Translation
Two-way translation so a one-language team can support customers anywhere.
AI Summaries
Long conversations condensed into what happened and what is still open.
Team integrations
Reply from Slack, Microsoft Teams or Google Chat without another inbox.
The flow
One calm path from question to resolved.
Customer asks
On your website, in their own language, at any hour.
AI answers
From your website, files and help center — instantly and on-brand.
Human when it matters
AI hands over with a summary, so nobody repeats themselves.
Your team replies where they work
Slack, Teams, Google Chat or mobile. No extra inbox.
Live chat widget
Preview the live chat widget on your website
No commitments. Enter your website and email. Subscribing to our newsletter is the condition to receive your personal preview link.
Customers
What teams say about SignalZen.
Better support without a bigger support team.
Start with AI. Add your team when the conversation needs a person.