SignalZen helps to increase team productivity for CS

Get a loud notification in your chosen channel once someone from your website tries to reach you for help.

Enjoy all capabilities that Slack can offer - interactive buttons and modals for more effective and prompt work with your website visitors.

Get reminders to participate in a chat that is awaiting your reply via Slack. Also, you can enable or disable notifications about your existing chat visitors' online/offline status.

Your website visitors that start chatting with you have some data that will be automatically shown in Slack (location, timezone, ID etc.) Also you can expand the dataset by using Prerequisites Form Builder or Metadata, sent by your website.

Do you have departments in your business and want to target your chat sessions across multiple Slack Channels? We have configuration options that allows for you to do that.