Live Chat widget for all use cases

Wide range of features that helps your website visitors to enjoy an easy and smooth Live Chat experience.

  • Widget customization
    Widget customization

    Override default widget Colors, Chat widget Icon, Positioning, and even more! You can do that directly from the Console by using a simple UI. More advanced options you can find in our Docs.

  • Help center
    Help center

    Build your help center UI to be visible for your visitors before starting a live chat. Save time for your visitors if they have basic questions.

  • Prerequisites Form Builder
    Prerequisites Form Builder

    Build your form that visitors see before they enter the chatting screen. Use form results to target appropriate Slack channels and see all needed data prior the chat start.

  • Multilingual
    Multilingual widget

    Translate all live chat widget to any languages you want your visitors to see. Target language by visitor browser settings or by forcing via JS code.

  • Auto Invitations
    Auto Invitations

    Define how and when you want to invite website visitors to a chat session. Make them aware that you are ready to help.

  • Saved Replies
    Saved Replies

    Answer your visitor questions faster with pre-defined and reusable messages. Use this feature via Slack, mobile, or Console.

  • Rating requests
    Rating requests

    Enable your visitors to give feedback in a range of 5 stars. Follow statistics regarding the performance.

  • GDPR support
    GDPR support

    Use our helpers to implement GDPR compliance requirements by using an easy setup. It includes such features as sending transcripts, destroying chat history, or showing GDPR compliance agreements.

  • Mobile friendly
    Mobile friendly

    Mobile friendly widget interface for website visitors. Make sure you don't lose leads on mobile.

  • White label

    Shape all your visitors journey of live chat experience in your way. We support subscription plans that allow to omit SignalZen branding from all your website visitor's Live Chat journey.

  • Files transfer
    Files transfer

    Site visitors and chat operators can securely exchange files in real-time. Slack support for files is present as well!

  • Screenshot capturing
    Screenshot capturing

    Make the communication with users easier by allowing them to send screenshots.

  • Emoji

    All chat participants can express themselves with emojis 😇

  • Statistics

    See your conversations statistics in real-time with conversations quantitative and qualitative metrics visualizations for your Customer Support team improvements.

  • Participant status
    Participant status

    See when operators or visitors are online. Use together with your operator online hours configuration via Console.

  • Customized visitor data
    Customised visitor data

    Our integration code snippet can be customized to include any data from your website and make it visible to chat operators for enhanced context.

  • Offline notifications
    Offline notifications

    Operators and visitors are optionally notified about new messages by email, when offline. Configure your operators and your visitors' notifications timing.

  • API

    Use our JS and RESTful APIs to configure, capture the widget events, retrieve existing live chat visitors and full conversations data.

Start your Customer Support from Slack or MS Teams journey

No commitments to start and a trial period of 30 days!