Slack
New conversations arrive in a channel. Reply in the thread — the customer sees it in chat.
Integrations
Support where your team already works.
Nobody on a five-person team wants a sixth tab open all day. SignalZen brings customer conversations into Slack, Microsoft Teams and Google Chat.
Integrations
Your support team doesn't need another inbox.
Conversations arrive where your team already talks. They reply there, the customer sees it in chat, and everything stays in SignalZen.
Chats arrive in your channel
Every new conversation lands in Slack, Microsoft Teams or Google Chat — no extra app to check.
The whole team can jump in
Anyone can pick up a thread, loop in a colleague and answer together, right where they already talk.
Everything stays in SignalZen
Replies reach the customer instantly in chat, and the full history stays searchable in one place.
Microsoft Teams
Support notifications and replies inside Teams, for teams that run on Microsoft 365.
Google Chat
Google Workspace teams get customer messages in a Space and answer from there.
Two-way sync
Every reply lands back in the chat.
Your team answers in the tool they already have open. The customer sees it instantly in the widget, and the whole thread stays searchable in SignalZen.
Native integrations
Connect with your favourite tools.
SignalZen native integrations make setup and your everyday workflows seamless and easy.
Zapier
Automate SignalZen with thousands of apps. Our triggers share chats, messages and website events with the rest of your stack.
HTML / JavaScript
Use the full potential of the integration: manual language settings, visitor metadata, embedding the widget into a div, capturing events and more.
Connect your customer support mailbox and answer email from Console, Slack or Microsoft Teams alongside live chats.
WordPress
Install the plugin, paste your public token and the widget appears. Colours and screen position are configurable in the plugin settings.
Shopify
Install our Shopify App to show the live chat widget on your store in minutes — billing can run through Shopify too.
Drupal
The Drupal module works via the public token issued at sign up and lets you change the widget colour palette.
Joomla
The Joomla extension works via your public token — submit it in the configuration and the widget goes live.
Webhooks
Receive real-time chat events in your own API. Secure webhooks keep your applications in sync in detail and at speed.
HubSpot
Sync contacts captured by SignalZen with your HubSpot contacts and leads through a few-click wizard.
Setup
Connected in minutes, not sprints.
Most integrations need nothing more than your public token. Plugins, wizards and webhooks are all configured from Console — no developer time required.
Features
Everything your stack needs
The same inbox, the same team channels and the same AI — wired into the tools you already run.
Reply from your team chat
Slack, Microsoft Teams and Google Chat threads stay in sync with the customer's widget.
One-click platform plugins
WordPress, Shopify, Drupal and Joomla go live with your public token.
Full HTML / JavaScript control
Set language, pass visitor metadata, embed into a div and capture events.
CRM sync
Push contacts captured in chat straight into HubSpot leads and contacts.
Automation with Zapier
Triggers share chats, messages and website events with thousands of apps.
Webhooks
Receive real-time chat events in your own API and keep systems in step.
AI everywhere
The same AI answers, summaries and translations apply on every channel.
Secure by default
Signed webhooks and scoped tokens keep every connection under control.
How each one works
The same workflow, in three places.
Slack
Route conversations to the channels your team already lives in, claim them with a click, and keep the whole thread in SignalZen for history and AI context.
Microsoft Teams
Your operations and support people answer customers from the same Teams window they use for everything else, no extra licence, no extra tab.
Google Chat
Ideal for small teams on Google Workspace who want fast responses without adopting a full helpdesk.
Keep support in the tools your team already opens.
Connect Slack, Microsoft Teams or Google Chat in a few clicks.