Manufacturing & Logistics
Coordinate client communication from one place
Respond faster to client inquiries and route them across teams — directly inside Slack or Microsoft Teams.
Coordination
Real-time team coordination
Route inquiries directly to the right teams in sales, operations or logistics so every issue is resolved quickly and accurately. Collaboration inside Slack or Microsoft Teams channels keeps everyone aligned.
Deliveries
Order and delivery support
Help customers track orders, confirm shipments and resolve delivery questions with real-time messaging — faster responses reduce support bottlenecks.
Features
Everything your team needs
The same inbox, the same team channels and the same AI — tuned to how you work.
Instant response to inquiries
Handle order, availability, delivery and service questions without leaving Slack or Teams.
Real-time team coordination
Route inquiries to sales, operations or logistics so issues are resolved accurately.
Order and delivery support
Track orders, confirm shipments and resolve delivery questions in real time.
AI-assisted responses
Automate replies for shipping timelines, availability and service areas.
Centralized across channels
Bring website chat and email into a single workflow so no inquiry is missed.
Supplier & partner threads
Keep customer, supplier and partner communication organized and accessible.
Multilingual
Serve international clients and partners in their own language.
Reporting
Response times, volumes and satisfaction across every team.
Start your Live Chat journey
No commitments to start and a trial period of 30 days.