Live Chat
A chat widget your customers trust on the first message.
Fast, quiet and unmistakably yours. The same widget carries AI answers, human agents and your help center.
One widget, your platform
Customers chat on your site. Your team replies where it already works.
Conversations from the widget land in Slack, Microsoft Teams or Google Chat. No new inbox to learn, no tab left open all day.
Self-service
Answers before a conversation even starts.
Suggested questions and help center search sit right inside the widget, so simple questions resolve themselves — and the rest reach a person with context.
Made yours
Themed to your brand, down to the last corner.
Colours, copy, position and language follow your brand. White-label removes SignalZen entirely.
- Theme customization and white-label
- Multiple languages, detected automatically
- Light and dark appearance
- Placement and behaviour on mobile and desktop
Every conversation counts
Nothing gets lost outside working hours.
Files, images and screenshots move through the chat, offline forms catch messages when nobody is available, and a satisfaction rating closes the loop.
FAQ
Questions small business owners ask us first.
How long does it take to add the widget?
Paste one snippet into your website and the widget is live. Everything else — AI, help center, theme, languages — is configured from your dashboard.
Can my team reply from Slack, Teams or Google Chat?
Yes. Every conversation from the widget arrives in your team's own messaging platform, and replies go straight back to the customer.
What happens when nobody is online?
AI keeps answering. If a question needs a person, a Prerequisite form can collect the customer's details so your team can reach out later.
Put SignalZen on your website today.
Add one snippet, answer your first customer in minutes.